Enterprise service management: Beyond the buzz

6 months ago admin Comments Off on Enterprise service management: Beyond the buzz
Enterprise service management (ESM) keeps on popping up in a lot of messaging in the market, but the big traction seems to be gone and when we see the term, it usually is in coincidence with other topics. A good example of this is Forrester’s “shift to enterprise service management to improve the employee experience”. Read More

The eye-opening new world of alternative investor data

6 months ago admin Comments Off on The eye-opening new world of alternative investor data
Investors, whether they be day traders at home or managers of large hedge funds, are data hungry. They pore over earnings reports and company filings and jump to read news alerts. If they’re on the super-sophisticated side, they may be using data models. And if they’re on the cutting edge, they may be using new Read More

Tech industry should stand up and speak out against injustice

6 months ago admin Comments Off on Tech industry should stand up and speak out against injustice
Back in November 2016, I wrote about the “mixed signals” tech companies were sending in response to the presidential election. How GrubHub’s then-CEO Matt Maloney quickly and forcefully spoke out against bigotry and hatred, and how IBM’s Ginny Rometty went instead for a strategy of appeasement. I’ve also written about the tech industry’s failures to Read More

6 steps to help drive consumers to your direct channels

6 months ago admin Comments Off on 6 steps to help drive consumers to your direct channels
Price matters, a lot. In an era of hyper price transparency, the subtlest price discrepancies will drive consumers to purchase on channels with the lowest price. Often consumers make buying decisions in two steps: first, what they want to buy; second, where they will buy. Especially for goods Read More

LA Fitness, ‘Hotel California’ and the fallacy of digital transformation

6 months ago admin Comments Off on LA Fitness, ‘Hotel California’ and the fallacy of digital transformation
It felt like I was living the lyrics of one of my all-time favorite songs. As I sat there staring at the four rows of idle ‘sales counselors’ at LA Fitness, the words from “Hotel California” by the Eagles rang in my head: When we signed up with LA Fitness just a few months earlier, Read More

HCL Launches Dedicated App For Indian Classical Music

6 months ago admin Comments Off on HCL Launches Dedicated App For Indian Classical Music
There is some good news for Indian classical music lovers as HCL has launched a free music app dedicated to catering to their taste in music. Called “HCL Music”, the app is available for both Android and iOS users, HCL said in a statement. Also read: Microsoft Introduces News App For Android, iOS And Windows Read More

Women Dominate at Smart India Hackathon

6 months ago admin Comments Off on Women Dominate at Smart India Hackathon
Coimbatore’s Whistling Cookers of Avinashilingam Deemed University for Women bagged a cash prize of Rs 1 lakh by winning the Smart India Hackathon 2018 – Hardware Edition on Friday. The first runner-up was from the same college — Team Buddies. And the second runner-up was Team Askurvara from the Silicon Institute of Technology. The winner Read More

Almost 70 Percent Teenagers Want to Curb Smartphone Use

6 months ago admin Comments Off on Almost 70 Percent Teenagers Want to Curb Smartphone Use
While the sales of the smartphone industry may be thriving, nearly 70 per cent of teenagers have attempted to reduce the time they spend on their smartphone, finds a survey. The survey, conducted by Screen Education — a US-based non-profit, showed that 65 per cent teenagers wish that they were better able to self-limit the Read More

Facebook Messenger Kids Now in Canada And Peru

6 months ago admin Comments Off on Facebook Messenger Kids Now in Canada And Peru
Despite call for withdrawal by experts, Facebook has decided to expand the reach of Messenger Kids by introducing the video calling and messaging app designed for children under 13 to families in Canada and Peru. The Messenger Kids app was launched in the US last year. Facebook on Friday said it will also introduce Spanish Read More

YouTube Will Now Allow Users to Launch Pre-Recorded Videos as Live Moments

6 months ago admin Comments Off on YouTube Will Now Allow Users to Launch Pre-Recorded Videos as Live Moments
Google-owned YouTube has announced several new updates to the platform including the new “Premieres” feature that would allow creators to debut pre-recorded videos as a live moment. Premieres are starting to roll out to creators today and will be available broadly soon, Neal Mohan, YouTube’s Chief Product Officer, said in a blog post on Thursday.”When Read More